Computer game buying tips

Introduction
Computer games are most often used for an entertainment value, but can also be educational. Below we have listed several considerations to look at when purchasing a computer game.
Considerations

Demo	Today, a large majority of computer games that are released are also released as a demo and are available through computer game magazines or off of the Internet. If you are purchasing the game for yourself and have not seen or played the game, you may consider playing the demo (if available) before purchasing the game. The demo is found from the developer's web site.
Mass multiplayer	Mass Multiplayer games are an excellent choice for any advanced or new game player. These games are games where the player joins thousands, sometimes millions, of other players from all over the planet and build up their character, fight creatures, develop skills, fight other players, talk, and much more. While these games are fun and can be played sometimes for years, they do require a small monthly fee. This fee can be anywhere from $10.00 to $20.00 a month and help to maintain the servers, help with updates and maintain your account. These games are also only available when connecting to the Internet and do not offer a single player option.
Multiplayer	Multiplayer is similar to Mass Multiplayer; however, these games allow the players to play with a few players (2 - 20 players). These are still fun and excellent games, and are games where you must either shoot and frag other players, or develop an online character by fighting creatures.  Unlike the Mass Multiplayer games, these games are quick and do not require hundreds of hours of game play and can be played as Multiplayer or Single Player.
Piracy	Piracy, unfortunately, is very commonplace in the computer gaming industry and Computer Hope highly recommends that it not be considered. While it has been easy in the past, gaming piracy has become more difficult. Users who pirate games may be forfeiting the ability to play with their friends online, not be able to receive updates for the games, and more importantly are not supporting the company of the game. Users who let their friends pirate their games may also be forfeiting the same above rights. If you share your serial or ID number with a friend you may be giving up your right to play on-line as your number will likely become invalid.
Rating	The ESRB rating of a game determines how violent the game is; below is a listing of several of the ratings found on the majority of all games today. See the ESRB definition for additional information on ESRB and a listing of each of the ratings. Computer Hope has no place in giving recommendations to parents on what games they should or should not purchase for their children and believes that it is up to the parent to decide what is OK or not OK for their children to play.
Type	There are several different games. These games can vary from first person shooter to sports. Visit our game page for a listing of computer games and game types as well as a description on each of the game types.
Upgrade	When purchasing a software game, ensure that it is not an upgrade to an early version of the game. Many of the available updates will require that the previous version of the software be already installed on the computer.

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Flat panel buying tips

Introduction
Flat Panel is a relatively new technology when compared to the CRT or standard monitor technology and is now available for desktop computers. With new technology comes new important considerations to look at when purchasing a flat panel solution.

Technology
Before looking at what configurations you need to look for when purchasing a computer Flat Panel, it is important to know if you want a CRT or a Flat Panel and LCD monitor.

CRT Today, one of the most commonly used technologies for computer monitors. CRT, or Cathode Ray Tube, is a technology much like what you will find on most TVs. CRT monitors are an affordable solution but are bulky and very heavy.

Tips on buying a monitor can be found on our Monitor buying tips section.

LCD LCD, or Liquid Crystal Display, monitors are similar to what is found on portable computers. LCD monitors overall display much sharper of an image, are lighter and more space efficient; however, they are much more of an expensive solution for desktop displays.

Size

Dimensional Size When looking at LCD and Flat Panel displays, one of the most noticeable and considerable reasons for purchasing a Flat Panel is its size. As you will see, a Flat Panel display is about 1-2 foot deep.

Screen Size - When looking at Flat Panel displays, the screen size is measured differently from a standard monitor. Standard monitors are measured from the bottom left of the screen to the top right of the screen, plastics and all. However, when measuring an LCD, the actual viewable area is measured. The below chart is a comparison of an LCD sizes and the general comparison to CRT (standard monitor) displays.

LCD	CRT
13.5"	15"
14.5" - 15"	17"
18"	21"

Resolution

Resolution The maximum resolution is the amount of pixels that can be displayed horizontally x vertically. Be cautious when purchasing a monitor at any size that advertises a large resolution size, such as 1,600 x 1,200 for a 15" monitor.
Some monitor manufacturers may allow for such high resolutions at a high cost but the user will never utilize such a resolution. As the monitor increases in size, the image display will decrease; below is a listing of a usable resolution limit by the size of the monitor.

15" 800 x 600 or 1,024 x 768

17" 1,280 x 1,024

19" 1,280 x 1024

21" - 1,600 x 1,200

Other considerations

Refresh rate When purchasing a Flat Panel or LCD, the refresh rate is not important.
Display angle With an LCD you will find that it is very difficult and sometimes impossible to see from any other angle besides straight on. If you plan on using the display for DVD movies where other people may be watching the same screen, you may want to consider a CRT instead of a Flat Panel display.
Backlight Unlike a good CRT, a Flat Panel LCD is backlit and the light must past though polarization filters and other layers before emerging from the display. This is why most LCD are not as bright as a CRT.
Flat display A flat panel, unlike any CRT, is truly flat. Some manufacturers may advertise a CRT as being a flat display, but they will always have some curvature.
Controls When purchasing a Flat Panel or LCD you may find that there are not many controls to adjust the display. This is normal to expect very few and sometimes one or two buttons used to adjust the display.

Price range

When purchasing a Flat panel or LCD you should expect to pay more than a Monitor (CRT) as this is a new and improved technology. Below is what you should expect to pay by size of display.

14"	$600.00 or less
15"	$900.00 - $1,200.00
18"	$2,500.00 - $3,000.00
22"	$3,000.00 or more

*All prices are estimated prices and are not quotes. When the flat panel is first introduced, the price will be higher. All prices are US Currency, prices may vary in different countries. All prices are based on new products and not those purchased refurbished or used. All above prices are Flat Panel or LCD and not standard CRT monitors.
Ready to buy
Once you have reviewed the appropriate information and believe that you are ready to make a purchase of a flat panel, ensure that the source that you plan on purchasing the flat panel from is a reputable source and you have reviewed our section on what to look out for when purchasing over the Internet.
Computer Hope is ready to setup and help you with issues you may encounter during the purchase and installation of your flat panel regardless if you purchase through us or another vendor.
To help support Computer Hope you can purchase directly through our well-known associate, Amazon. Click the below browse button to begin browsing through the flat panel section.

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Processor (CPU) buying tips

Introduction
Purchasing a processor is an important consideration when building or buying a computer. Below we have listed several considerations and additional information about what to ask and look for when purchasing a processor directly or already installed into a computer.

Type

The processor can be a very important consideration for users who are building a computer. Today, there are three main processor manufacturers: AMD, Cyrix and Intel. Each of these companies have good and bad reviews, and really each of them are very close in compatibility and reliability. When considering any of these processors verify the motherboard is compatible. For example, if an Intel motherboard is purchased or currently installed into the computer, you will want to consider an Intel Processor, an AMD processor will not work on a motherboard designed for AMD.

• Computer CPU, heat sink, and fan manufacturer links.

Considerations

Heat Sink	It is highly recommended that all processors have a heat sink. The heat sink helps to allow for the processor to remain cool and therefore run more efficiently. A computer processor with a missing, bad or failing heat sink will cause the computer to lock up, cause errors or encounter other issues.  When looking at a processor, also consider the heat sink that will be attached to that processor and ensure that the processor being purchased is compatible with that heat sink. Additional information and help on computer heat sinks can be found on our heat sink page.
Interface	Today, there is a wide availability of interfaces the CPU may connect to. Below is a listing of each of the interfaces and a brief description on each of them. Slot Slot A The slot was first used and introduced by Intel when they released the Pentium II processors. This slot was designed to allow users to install the processor into the computer. However, because of the additional cost considerations, Intel has now gone back to the Socket what is now known as the FC-PGA socket. Computers that have the Slot are the Intel Pentium II and early versions of the Intel Pentium III. The AMD processors use the Slot A interface Socket FC-PGA Flip Chip Coppermine The socket is the most commonly used and found interface for processors today. The socket has been used in all Intel processors preceding the Intel Pentium II and is now being used for the Intel Pentium III and above processors with the name FC-PGA, which is short for Field-Programmable Gate Array. The FC-PGA is a socket and not a slot processor and is also known as the Intel Coppermine or the Flip Chip. Slocket Slocket, which is a slot card, can be used to connect a socket or FPGA processor. This is not an actual interface but can be an option for users who have a slot adapter with a computer that supports speeds of a socket or FPGA processor. When looking at the interface of the CPU, it must match that of what is on the motherboard unless it is possible to use a Slocket. Additional buying tips on computer motherboards can be found on our motherboard buying tips page.
Names	The names of the processors can be very confusing and are used as a method of helping to sell a computer or computer processor. Below is a listing of some of the more commonly used names and a brief description on each of them. Intel family names: Pentium - The 80586, or P5, the Pentium is the generation above the 486 processor line. Pentium Pro - Chip designed to help speed up Windows 32-bit software Pentium with MMX - Processor with additional 57 new instructions and enhanced speed to graphics and multimedia software. MMX is now included in all Intel processors that have been released after this processor. Pentium II and III - The first of the Intel processors to include the Slot adapters. These processors were the next generations of the Intel Pentium processor. Intel Coppermine - The Socket (FC-PGA) version of the Intel Pentium III and IV. Intel Flip Chip - Another name for the Intel Coppermine. Intel Celeron - The low end Intel processors designed to help lower the prices of the computers by reducing or at first eliminating the level 2 cache. Pentium IV - The next generation of Intel processors, these processors were over 1GHz and were the FPGA processors. Additional information and diagrams of each of the above can be found on our CPU help page. AMD family names: AMD K6-2 - Socket 7 processor with the 3DNow! technology and first to have the 100MHz bus. AMD K6-3 - K6-2 chip with Level 2 cache memory that runs at the speed of the CPU. AMD Duron - Like the Intel Celeron, the AMD Duron is an affordable solution processor allowing for the price in the overall computer to drop. AMD Athlon - AMD generation with features such as the 200MHz bus speed AMD Thunderbird - The latest AMD processor, this processor is the socket version.
Speed	The speed of the processor is an important consideration as it is what will rate the speed of the computer and help the computer run faster overall.  When looking at the speed of processors available, we highly recommend that you do not purchase or consider purchasing a processor that has just been released. The price of the processor will be at a premium price and if you give that processor 2-4 months it will drop in price dramatically.

Effects

Upgrading the computer processor may have the below effects on the computer.

• Allow for programs that may require steeper processor requirements to be run.
• Help the computer or computer programs speed in load and opening time. Note: In many cases this may not be noticed or will not be dramatic.

CPU installation

Additional help and information about installing a computer processor and other computer hardware can be found through our Installation section.

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CD-R buying tips

Introduction
Buying a CD-R or CD-RW drive can sometimes be a confusing task. Below we have listed important considerations to look at when considering purchasing a CD-R drive.

Technology

Before considering purchasing a CD-R or CD-RW drive, it is also good to consider the other available options.

CD-R - CD-R, or CD Recordable, drives allow you to do everything that a standard CD-ROM is capable of doing with the added ability of creating your own CDs. An excellent solution for anyone that is in need of a CD-ROM and backup solution. Tips on buying these drives is found on this page.

CD-RW - Like a CD-R drive, a CD-RW, or CD Read/Write, drive allows you to do everything that a standard CD-ROM is capable of, as well as read and write to a CD-RW disc thousands of times instead of once like a CD-R drive. While a little more expensive, this is another great solution for backups. Tips on buying this these drives can be found on this page

DVD - DVD, or Digital Versatile (video) Disc, allows a computer to not only do everything that a standard CD-ROM drive is capable of doing, but at the same time is capable of reading DVD Discs and DVD movies. For users who plan on playing games or watching movies on their computers, this is an excellent addition. Tips on buying these drives can be found on our DVD buying tips page.

Interface

The first and foremost important consideration is the Interface that the CD-R and CD-RW drive uses. If you are an IBM user, you have a decision between an IDE, SCSI or USB interface. Macintosh users will want to consider between SCSI and a USB interface.

IDE Each IBM computer has the capability of having a total of four IDE devices connected to it. It is likely that one or two of these are already being used, one by the hard disk drive and one by the CD-ROM drive.
IDE devices are a great solution to consider when thinking about the interface you wish to use as the drives are easy to install and are relatively fast.

SCSI Every Macintosh computer has a SCSI port built onto the Motherboard or has an Interface card for SCSI devices. IBM computers do not have a SCSI card already installed and will need to purchase this card before installing a SCSI CD-R drive.
SCSI devices are one of the more difficult drives to install but are the fastest solution of the three available interfaces.

USB USB is a new interface available on newer IBM and Macintosh computers. USB is a fast solution but is the slower of the three interface possibilities. What makes USB a strong competitor is they are usually always easy to install and are a portable solution, meaning these drives will work with other computers with USB ports.

Software

The next important consideration to look at when purchasing a CD-R or CD-RW drive is the included software. The software is what allows the computer to interface with the CD-R or CD-RW drive and be able to copy files onto the blank CD. Poorly written software can hinder the ease of use of a CD-R or CD-RW drive and sometimes cause errors with the CDs that are created.

Speed

The speed of the CD-R drive can also be an important consideration, as this will determine the amount of time this drive takes to create or read a CD. Users that expect to not burn many CDs may want to look at the slower, less expensive drives, while users that expect to burn several CDs may want to look at the faster, more expensive drives.

Other considerations

Some other important considerations to look at when purchasing a computer CD-R or CD-RW drive include:

Warranty How long is the warranty and what does it cover.

Support Is the technical support number a free number; is it open 24 hours, 7 days a week.

Price range

For a CD-R and CD-RW drive, not to be confused with a CD-ROM or DVD drive, can vary depending upon the speed, the included software and the interface the CD-ROM drive uses.

Standard IDE/SCSI CD-R Drive	$100.00 - $200.00
Standard IDE/SCSI CD-RW Drive	$160.00 - $300.00+
USB CD-R and CD-RW Drive	$150.00 - $200.00+

*All prices are estimated prices and are not quotes. When a CD-R or CD-RW is first introduced, the price will be higher. All prices are US Currency, prices may vary in different countries. All prices are based on new products and not those purchased refurbished or used. All above prices are for standards CD-R and CD-RW drives and not CD-ROM or DVD drives.

Ready to buy

Once you have reviewed the appropriate information and believe that you are ready to make a purchase of a computer CD-R or CD-RW, ensure that the source that you plan on purchasing the CD-R or CD-RW from is a reputable source and you have reviewed our section on what to look out for when purchasing over the Internet.
Computer Hope is ready to setup and help you with issues you may encounter during the purchase and installation of your CD-R or CD-RW, regardless if you purchase through us or another vendor.
To help support Computer Hope you can purchase directly through our well-known associate, Amazon. Click the below browse button to begin browsing through the CD-R or CD-RW section.

CD drive installation

Additional help and information about installing computer CD drives and other computer hardware can be found through our Installation section.

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CD buying tips

Introduction
Purchasing a CD-ROM drive is a relatively easy task but can involve some considerations when purchasing.

Technology

Before considering purchasing a CD-ROM, it is also good consider the other available options.

CD-R - CD-R, or CD Recordable, drives allow you to do everything that a standard CD-ROM is capable of doing with the added ability of creating your own CDs. An excellent solution for anyone that is in need of a CD-ROM and backup solution. Tips on buying these drives can be found on our CD-R and CD-RW buying tips page.

CD-RW - Like a CD-R drive, a CD-RW, or CD Read/Write, drive allows you to do everything that a standard CD-ROM is capable of, as well as read and write to a CD-RW disc thousands of times instead of once like a CD-R drive. While a little more expensive, this is another great solution for backups. Tips on buying these drives can be found on our CD-R and CD-RW buying tips page.

DVD - DVD, or Digital Versatile (video) Disc, allows a computer to not only do everything that a standard CD-ROM drive is capable of doing, but at the same time is capable of reading DVD Discs and DVD movies. For users who plan on playing games or watching movies on their computers, this is an excellent addition. Tips on buying these drives can be found on our DVD buying tips page.

Interface

The first and foremost important consideration when purchasing a CD-ROM is the interface that the CD-ROM utilizes, such as IDE, SCSI, USB, Parallel or PC-Card.

IDE/EIDE The most commonly used interface with IBM computers, IDE/EIDE/ATAPI interface is found on all IBM compatible motherboards. This interface allows for a total of four devices to be connected.

When considering purchasing an IDE/EIDE/ATAPI CD-ROM drive it is important to verify that you have the available connections for the device.

SCSI The only method with Apple computers and commonly used interface with IBM computers, the SCSI interface allows for a total of seven devices to be connected to the computer and is a faster solution than the IDE/EIDE interface.

If you are user of an IBM compatible computer, it is important that you ensure your computer has a SCSI interface already present in the computer. If not present, you will need to install a SCSI card before being able to install a SCSI CD-ROM drive.

USB A new solution for the PC and Mac, the USB interface allows a user to quickly and install a device and supports up to 127 devices.

Before you can install a USB CD-ROM drive, it is important for both IBM and Macintosh users to verify that a USB port is present on the computer. If not present, an interface card will need to be installed.

Parallel Solution available for PC computers, Parallel CD-ROM drives allow users that may not have the available resources or may have a portable computer to connect a CD-ROM drive.

PC-Card (PCMCIA) Excellent solution for users utilizing an older laptop that does not have a CD-ROM drive to connect a CD-ROM drive to their computer.

Transfer rates

Transfer rates can sometimes be a misleading when looking at purchasing a CD-ROM drive. The transfer rate of a CD-ROM drive is how fast a CD-ROM drive may be able to access the data from a CD. This speed is only going to be noticeable when installing a program or copying large amounts of data from a CD.

Price range

For a CD-ROM drive, not to be confused with a CD-R, CD-RW or DVD drive, the price can vary depending upon the speed and the interface the CD-ROM drive uses.

Standard IDE/SCSI CD-ROM Drive	$50.00 - $200.00
Parallel CD-ROM Drive	$150.00 - $300.00
PC Card and PCMCIA CD-ROM Drive	$200.00 - $300.00

*All prices are estimated prices and are not quotes. When a CD-ROM is first introduced, the price will be higher. All prices are US Currency; prices may vary in different countries. All prices are based on new products and not those purchased refurbished or used. All above prices are for standard CD-ROM drives and not CD-R, CD-RW or DVD drives.

Ready to buy

Once you have reviewed the appropriate information and believe that you are ready to make a purchase of a computer CD-ROM, ensure that the source that you plan on purchasing the CD-ROM from is a reputable source and you have reviewed our section on what to look out for when purchasing over the Internet.
Computer Hope is ready to setup and help you with issues you may encounter during the purchase and installation of your CD-ROM, regardless if you purchase through us or another vendor.
To help support Computer Hope, you can purchase directly through our well-known associate, Amazon. Click the below browse button to begin browsing through the CD-ROM section.

CD drive installation

Additional help and information about installing computer CD drives and other computer hardware can be found through our Installation section.

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Case buying tips

Introduction

Purchasing a computer case is not an important consideration for users who are purchasing a computer from a computer manufacturer as most manufacturers do not offer different types or colors of cases. However, those building a computer may find it important to consider the below considerations.

Considerations
Color and case type

Today, there are a wide variety of computer case colors and case sizes for the PC. When looking at the case, consider the color of the case and its size. Most cases come in either urban white or white. Additional information about the computer chassis including the color and size can be found on our chassis definition.

Location and size

Before purchasing a computer case you should think out where the computer is going to be placed.

• Is it going to be on your desk or your floor?
• Is it going to have enough space at its location with the monitor and other peripherals possibly next to it?
• If it's in a bedroom will it be quiet enough if left on while you sleep?

Upgrade availability

• Does the case have enough bays that will allow you to add additional hard disk drives or other drives?
• Does the case have the availability for slots for additional expansion cards to be placed in?
• Is the computer easy to work in or will it have to be completely disassembled to get to certain parts of the computer?

Motherboard

If you are assembling your own computer, make sure that the motherboard form factor you plan to purchase is going to be able to fit into the computer case. The standard motherboard form factor today is ATX or microATX.

Power supply

If you are assembling your own computer, make sure that the computer case either comes with a power supply or that the power supply you plan on purchasing will fit into the computer case.

Additionally, if you're building a gaming computer with an advanced video card make sure that the power supply is big enough to support the video card along with all other hardware in the computer. The video card will often have a the minimum power supply in its requirements, otherwise we'd suggest at least a 500W PSU.

Service

Many case manufacturers are creating their cases solely for computer manufactures and may not sell to end-users. If you are building a computer and able to order such a case, it is likely that service or support may be slim or not available as well as long distance. Take this into consideration when purchasing a computer case.

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Desktop buying tips

Introduction

Purchasing a home or business computer can be a big and sometimes costly decision. Below is a listing of helpful suggestions on what to look for and what to ask when purchasing a new computer.

New vs. refurbished or used

If you're looking to save money buying a used or refurbished computer can save you a lot of money. A refurbished computer is a computer that has been returned to the company has been checked out as good but cannot be sold again as new. All major computer manufacturers will have a refurbished section showing all their available refurbished products. Buying one of these computers instead of a new computer can save you hundreds of dollars.

In addition to refurbished computers individuals and companies for various reasons will also sell their used computers. When buying these look out for the following.

• Verify it has no physical damage by inspecting the ports as well as the inside and the outside of the case.
• Make sure you're getting what you pay for. See the below scams section for additional details.
• Make sure computer comes with any CD's for the operating systems or programs that are promised to be installed.
• Realize that many computer manufacturers will not transfer the computer warranty from the old user to you.

Mac vs. PC

The decision between buying a Macintosh and PC computer running Microsoft Windows is always a heated debate. See document CH001238 for a list of advantages and disadvantages of both of these systems if you're still not decided.

What to look for
When purchasing a computer it is likely that you will have a general idea of what you may like in the computer or how you would like to configure the computer. Below is a listing of the various components likely to be found in a computer and recommendations and tips when considering any of the below components.

Device	Short recommendation
Case	The case or chassis is often overlooked when buying a new computer. Below are some things to think about regarding the case. Do you want a desktop or tower case? Will the case fit on top of or below your desk? Will the drives be accessible or will they be positioned the way you wish them to be positioned? Does the case support the standards of motherboards, for example, the ATX motherboard standard? This is important if you wish to upgrade the computer in the future. Case buying tips page.
CD media	Most newer computers today have an included disc burner in the computer. If you wish to make your own CD's or DVD's make sure the computer supports it. Standard CD-ROM buying tips CD-R or CD-RW buying tips DVD buying tips
Hard drive	The hard drive will be the destination of all your files and information. Make sure you get a hard disk drive that will have plenty of available space and will run at speeds that don't slow the overall computer down. Hard disk drive buying
Memory	Memory is one of the more important purchasing decisions on a computer. The more memory in the computer, the more efficient the computer will run. Memory buying tips
Modem	Depending on how you plan on connecting to the Internet the Modem may not be that important of a buying decision. Most users today are using broadband Internet, which does not require a modem. However, if this is not available in your area make sure your computer includes a modem. Modem buying tips
Network card	Almost all computers today have a network card or network option on the motherboard. The network card is what will allow you to share files between computers in your home and connect to a broadband Internet connection. Network card buying tips
Processor	The computer processor is and will always be one of the most important considerations when purchasing a computer. Today, with multiple CPU/Processor manufacturers, it may be more confusing as well as more cost efficient to look at all options for computer processors. CPU and processor buying tips
Sound card	Today, the standard sound cards that are included with a computer are sufficient for almost all computer users. However, if you plan on doing sound editing or mixing make sure to look at the sound cards capabilities. Sound card buying tips
Video card	For computer gaming the video card has become one of the most important factors behind memory and processor. If you plan on gaming with your computer make sure your video card GPU and video memory meets the requirements. Video card buying tips

Brand of computer
There is no such thing as a computer manufacturer who has a perfect history with all its users. Therefore when it comes to recommending one brand over another it would be impossible for us to say who's better than the other. Instead we'd suggest relying off the below considerations.

Consideration	Explanation
Add-ons	All computer manufacturers will give you the option to buy additional accessories when buying a new computer. Keep the below in mind before buying these add-ons. Make sure your buying accessories you actually need. For example, almost all new computers will include a keyboard and mouse. Also if you're upgrading from an older computer many of your older peripherals and accessories may be compatible with the new computer. If you're buying your computer online, check elsewhere. Many accessories available through the computer manufacturer are sold at a premium price.
Documentation	Most manufacturers today are reducing the amount of documentation included with their computer and substituting that documentation for online documentation. Make sure the documentation found online appears to be sufficient and that software and driver downloads are available if needed.
Hardware	As mentioned in the above above what to look for section, make sure the hardware included with your computer meets your needs.
Return	If the computer is purchased at a local retail store, can the computer be returned if unsatisfactory to that store or does it have to be sent to the computer manufacturer? If the computer is purchased online or through a mail order can it be returned if unsatisfactory?
Service	Is the service onsite, meaning a technician will come to your location to replace or fix a bad component. If the service is onsite, is it for the complete time of the warranty? If onsite is not offered, what is and for how long? Can the computer be taken to a local service center? If yes, what is the closest authorized service center? What is the time frame the service takes to occur? For example, if the computer has a bad component, what is the time it will take for a technician to come onsite and replace that component, or if sent in how long does it take? Finally, if that time frame is not acceptable, what is the company willing to do, for example, are they willing to provide you with a loaned computer.
Software	Does the software include Microsoft Office or Corel Suite? These packages allow you to have a word processor and a spreadsheet. For the most users this should be an important consideration. Is it the full versions of the software or is the software a demo, trial, or shareware? Many companies will include programs that will expire after 30-90 days and require you to purchase the full program.
Support	While you can always contact Computer Hope for support, manufacturer support is also a very important consideration as if an issue arises with the computer you must be able to contact a support representative. Is support open 24 hours, 7 days a week? If not, what are the hours? Is support open on holidays? If not, what days are they closed? What support options are available? Phone? E-mail? Web? Chat?
Upgrade ability	While this option may not be considered at first when purchasing a computer, it is an important consideration. When purchasing a computer make sure the hardware you may want to upgrade can be upgraded. Common upgrades for most users today include: Memory, Video card, and Sound Card.
Warranty	Finally, does the computer manufacturer offer a warranty? How long is the warranty? Does the warranty cover both hardware and software issues?  We highly recommend that a computer only be considered if it has at least an one-year warranty. Many cheap computers will only come with a 90-day warranty. Meaning if a part goes bad, you will have to pay for the part as well as the service. This may not be an issue for users who just need a cheap computer and are willing to replace parts and service the computer themselves.

Scams

Unfortunately, like anything, it is possible to be tricked or for computer companies to scam you. Watch out for the below common scams.

1. Get what you pay for - Make sure you're getting what you paid for. A common tactic is to overclock the processor, memory, or other component. This can be done by anyone with a little computer knowledge. For example, you may buy a 733MHz processor but instead get a 500MHz.
   
   To determine the processor speed, open the computer and look at the processor itself. Do not look at the processor through a software program or through BIOS as these values can be changed or tricked.
   
2. Legal software - When purchasing a computer, make sure it was legal purchased and the CD or other disc and its CD-KEY is included. Many end-users or small computer companies who build or sell computers may not provide you with legal copies of the software, which is illegal and may leave you with a fine or the inability to get updates.
   

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